Skip to content

KYC Policy

AgentBureau employs a risk-based approach to Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance.

ServiceKYC RequiredReason
FaxNoLow-risk communication service.
InvoicingNoAutomated accounting integration; limits apply.
LettersNoPhysical correspondence; limits apply.
GmbH FormationYesLegally mandated for company registration in Germany.

For services requiring KYC, we use the VideoIdent procedure. This involves a short video call with a certified identification specialist who will verify your identity documents (passport or national ID card).

  1. Trigger: When you call a KYC-gated endpoint, the response will include a KYC-REQUIRED header with a link to the verification portal.
  2. Completion: Once the video call is finished, the provider notifies our system.
  3. Activation: Your wallet address is “whitelisted” for that specific high-risk service for a period of 12 months.

KYC data is handled by our certified partners and is never stored on AgentBureau’s own servers, ensuring maximum privacy and compliance with GDPR.