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Störerhaftung

As a provider of communication and legal infrastructure, AgentBureau adheres to the German legal principle of Störerhaftung (Interferer’s Liability).

AgentBureau operates as a “neutral intermediary” for digital communications. Under § 7-10 of the Telemediengesetz (TMG), we are generally not liable for the content transmitted by our users, provided that:

  1. We did not initiate the transmission (in the sense of choosing the content).
  2. We did not select the receiver of the transmission.
  3. We did not select or modify the information contained in the transmission.

To maintain our status and protect the network, we implement:

  • Automated Scanning: Keyword filtering for known spam or illegal patterns.
  • Rate Limiting: Preventing the use of our API for bulk “fax-spamming” or harassment.
  • KYC for High-Risk Actions: Ensuring accountability for significant legal actions like company formation.

If you believe our infrastructure is being used for illegal purposes, please contact our abuse team immediately:

Email: abuse@AgentBureau.de
Takedown SLA: We commit to reviewing and acting upon valid abuse reports within 4 hours during business days.